Privacy Policy

Wings ’N More Restaurants LLC, Privacy Policy

Effective Date: April 1, 2026

1. Introduction

Wings ’N More Restaurants LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wingsnmore.com, use our mobile application, or participate in our loyalty programs.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”). This information may be collected directly from you, automatically through your use of our services, or from third-party sources:

  • Contact Information: Includes your name, email address, phone number, and physical delivery address.
  • Transaction Information: Includes order history, items purchased, and special instructions provided with your orders.
  • Payment Data: Credit/debit card information is processed via secure third-party processors. We do not store full card numbers on our servers.
  • Technical and Device Data: Includes IP address, browser type, operating system, and unique device identifiers collected via cookies and tracking pixels (e.g., Meta Pixel, Google Analytics).
  • Inferences: We may collect or create profiles reflecting your preferences, characteristics, and behavior to better tailor our services to you.
  • Audiovisual Information: We may collect video recordings from security cameras located in our physical restaurant locations for security and operational purposes.

3. How We Use Your Information

We use your data to:

  • Fulfill and deliver your food orders.
  • Manage your rewards and loyalty account.
  • Send order confirmations and updates via SMS/Email.
  • Send marketing communications if you have opted in.
  • Protect fraudulent transactions and ensure site security.

4. Email and SMS Marketing Consent

By providing your email address or mobile number and opting in, you consent to receive recurring automated marketing and informational communications from us.

  • Email Marketing: We may send you emails regarding promotions, menu updates, and news. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.
  • SMS Marketing: By opting in, you consent to receive automated text messages (such as order updates or promotions).
    • No Sharing: Notwithstanding any other part of this policy, mobile information and SMS opt-in data will not be shared with or sold to third parties for their own marketing purposes.
    • Opt-Out: You can cancel the SMS service at any time by texting “STOP”. Text “HELP” for assistance.
    • Frequency and Rates: Message frequency varies based on your interaction. Message and data rates may apply.

5. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

  • Under Age 13: If we become aware that we have inadvertently collected “Personal Information” (as defined by the Children’s Online Privacy Protection Act) from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems.
  • Ages 13 to 17: In accordance with the Texas Data Privacy and Security Act we treat the personal data of individuals we know to be under 18 with heightened care. We do not “sell” or “share” the personal data of consumers if we have actual knowledge that the consumer is less than 16 years of age without affirmative authorization.
  • Parental Rights: If you are a parent or guardian and believe your child has provided us with personal information, please contact us at eat@wingsnmore.com. You may request to review, delete, or stop the further collection of your child’s data.

6. Data Sharing & Third Parties

We do not sell your personal data for money. We share information only in the following limited circumstances:

  • Service Providers: Trusted partners like delivery services (e.g., DoorDash), payment processors, and online ordering platforms that help us fulfill your requests. These partners are contractually bound to use your data only for the services they provide to us.
  • Affiliates & Business Transfers: We may share data with our parent company or affiliates for business purposes. Additionally, if we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as a business asset.
  • Professional Advisors & Legal Compliance: We may share information with our lawyers, accountants, or when required by law, subpoena, or to protect the safety and rights of our guests and staff.
  • SMS Privacy: Notwithstanding any other part of this policy, mobile information and SMS opt-in data will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

7. Cookies & Targeted Advertising

We use cookies to enhance your experience (e.g., keeping items in your cart). We may use these tools for “Targeted Advertising.”

  • Texas Residents: Under the TDPSA, you have the right to opt-out of the processing of your data for targeted advertising by email your request to opt-out to eat@wingsnmore.com.

8. Your Texas Privacy Rights (TDPSA)

As a Texas resident, you have the following rights:

  • Right to Access & Portability: Confirm if we are processing your data and receive a copy of your personal data in a portable, readily usable format.
  • Right to Correct: Request that we fix inaccuracies in your data.
  • Right to Delete: Request the deletion of personal data provided by or obtained about you.
  • Right to Opt-Out: Opt-out of targeted advertising or the sale of personal data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights (e.g., by denying service or charging different prices)
  • Right to Appeal: If we decline your request, you may appeal our decision by contacting us at eat@wingsnmore.com. If your appeal is denied, you may contact the Texas Attorney General to submit a complaint at www.texasattorneygeneral.gov.

9. Data Security & Retention

We implement reasonable administrative, technical, and physical security measures designed to protect your personal data from unauthorized access, use, or disclosure. We also require our service providers to maintain similar protections. However, please be aware that no method of electronic transmission or storage is 100% secure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, such as processing orders or responding to inquiries. We also retain data to comply with legal, tax, and accounting obligations. When personal data is no longer required, we securely delete or de-identify it so that it can no longer be linked to you.

10. Contact Us

If you have questions about this policy, wish to exercise your privacy rights, or need to access this policy in an alternative format due to a disability, please contact us:

  • Email: eat@wingsnmore.com (Subject: “Privacy Request”)
  • Mail: 10500 SH-30, College Station, TX 77845

To protect your security, we will take steps to verify your identity before fulfilling any request to access or delete your data. This may include asking you to confirm information we already have on file, such as your email address or details of a recent transaction.